Virgin Mobile UAE awarded for Best Business Support Systems at Telecom Review Excellence Awards 2017
Virgin Mobile, the digital mobile brand operating under Emirates Integrated Telecommunications Company (EITC), scooped the award for Best Business Support Systems at the Telecom Review Excellence Awards 2017, which took place at the Meydan Hotel last night.
[Speaking at the ceremony, Karim Benkirane Managing Director, Virgin Mobile UAE, commented: “We are so thrilled to be given this award. This one is for our team, they have worked really hard to reengineer the Business Support Services at Virgin Mobile, building the platform to drive the digital experience forward for our customers. Product and customer management are the driving force behind our unique digital proposition, allowing us to function with the transparency customers expect from the Virgin Mobile brand.”
Virgin Mobile is the region’s first fully digital mobile service. Completely app based, customers can port their mobile number without visiting a store, track their data and minute usage in real time, search and choose their favourite mobile number, set up monthly spend limits and much more. The pay monthly subscription-based model means that there is no need for a contract, giving customers the flexibility to decide how they want to communicate with family and friends without being constrained by specific time bound terms and conditions.