Virgin Mobile UAE wins Bronze at the Gulf Customer Experience Award
Virgin Mobile UAE were awarded Bronze at the Gulf Customer Experience Awards, in the “Customer at the heart of everything” category.
Customer Experience is now the key differentiator for brands and it’s at the heart of Virgin Mobile’s business strategy.
Virgin Mobile strives to provide their customers with the most extraordinary experience, they believe people deserve quality products and services without compromising on price, choice and flexibility. At Virgin Mobile we follow a customer- centric approach where we are continuously trying to improve based on the needs of our customers to deliver the most satisfactory experience possible.
There is no greater indication of a successful brand than strong customer referral. Achieving the highest Net Promoter Score for a mobile telecommunications brand in the UAE for the second year running is testament to the innovation and superior experience Virgin Mobile delivers every moment of the day across every one of our touchpoints for our customers.