Virgin Mobile UAE wins Best Customer Experience for second year running

Virgin Mobile UAE is proud to win the World Telecoms Awards 2020 for best customer experience for the second year running.

The award recognises mobile brands that have demonstrated improved and continued customer centricity and at Virgin Mobile UAE our main objective is to offer an intuitive digital experience, built by and for our customers.

Our brand promise – built around you – reflects our commitment to give customers total control of their mobile experience, using customer insights provided through active listening to deliver an outstanding and simplified digital customer experience.

To be recognised as leading the way in customer experience for telcos in the region is a testament to our customer-ethos and our commitment to championing the customer through the use of technology, constantly looking for new ways to innovate and improve our offering.